By Product Owner Frans Twisk.
This month we want to highlight a feature that isn’t really new in terms of functionality, but was always only usable for support teams here at GET Protocol & GUTS Tickets. We brought the power of Gates to every organisers’ (and Ticketeers’) dashboard!
So what are Gates you ask? There are different ways the ticket-shop(s) of events are accessible: you might be able to access a ticket-shop directly via a link. Or maybe you select to show it in a calendar, alongside your other events, so a visitor can first select their preferred date. Maybe an organiser wants to limit access to a certain shop (of a certain event) and it requires a special one-time-usage access-link.
Gates makes all of this possible and configurable, in an unlimited and flexible way. It allows an organiser to create different ways of accessing (one or more) ticket-shops of (one or more) events, present them in different ways and/or limit access.
Gates are automatically created with default settings, so every shop of every event is accessible via a direct link (if you choose to share that link). For recurring-events, all shops are automatically added to a “group gate” making these shops appear in the calendar. So by default, everything works out of the box. But if you want more power: you can manually create and adjust the behaviour of gates.
We could for instance create a tour: by adding all events of a certain artist into one new gate, and promote that alongside the gate the specific venues use. Or, like mentioned earlier, to make certain ticket-shops only accessible to those that received an access-link, which can only be used once to buy tickets. It’s as easy as creating a new gate, specifying which shops of which event you want to present, and setting certain options depending on your use-case.
This is great for marketing purposes, and makes it possible for every stakeholder to promote and sell tickets in their own preferred way.
On to the next feature!